TAPICall Release Notes

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Version 4.2.19
Status	Description
Update	Aastra TSP special handling Because Aastra TSP drivers seem to change their TSP name when connecting the first time, TAPICall failed to correctly verify the TSP choice. The name check can now be disabled if needed. Please contact TAPICall support if you need to disable the name check.

Version 4.2.18
Status	Description
Update	Search window: entering phone numbers partially When a phone number was entered and there was a match that approximately matches the input, the first match from the results list was used for dialling except for the number entered.
Update	Reverse lookup for Austria The reverse lookup engine for Austria has changed its output structure so the program had to be adjusted in order to properly use it.

Version 4.2.17
Status	Description
Update	Setup improvements The following changes have been taken to fix the setup: Startup start menu entry is now added again with Windows XP and older versions Installing over a newer existing version is now prohibited. Upgrading an existing version will no longer result in multiple entries in the list of installed products.
Update	Bugfix: Database synchronization The database sync (in full mode) would show all items having e-mail addresses as changed even if they were unchanged.

Version 4.2.15
Status	Description
Update	Search window: improvements for voice control To enhance TAPICall for voice controlled computers, the extension introduced with version 4.2.14 was modified. The type: prefix is no longer needed. Instead, TAPICall will test the right part of the search expression for matching phone number types. If one is found, the appropriate row in the search results is highlighted. E.g. you can enter "smith business two" or "smith assistant" which will in both cases show all "smith" contacts and highlight the first number matching the given type.
Update	Bugfix: synchronization of e-mail addresses Searching for contacts via e-mail addresses, or pressing F8 in an e-mail item would often not show the desired result because the e-mail replication to TAPICall's search database did not work completely.

Version 4.2.14
Status	Description
Update	Search window: better support for speech input Ways of using the software with speech control improved: as part of the search criteria, you can now specify the type of number you wish to dial. Add e.g. type:priv to automatically have the first private phone number in the first search match highlighted for immediate dialling. No need to use the mouse or cursor keys. Behind type:, you can specify all known number types or abbreviations of them, e.g. private, business, mobile, car, assistant etc.
Update	Call window: access to multiple-match results If a phone number was resolved into more than one contact, the call info balloon would indicate this with an appropriate message line but the function is not accessible anywhere else. We have extended the Contact button capabilities in the call window so its functionality depends on the number of search results. If only one exists, it is opened as before in an Outlook contact inspector window. If multiple results exist, they are shown in the search window instead.
Update	F8 in e-mail inspectors Pushing F8 in an e-mail inspector would always evaluate the highlighted text (if any), otherwise just open a blank search window. This was changed to evaluating the e-mail recipients and senders if no selected text exists.
Update	Bugfix: make call from call list window TAPICall would not include the outside access prefix when starting a call for the selected item of the call list.

Version 4.2.11
Status	Description
New	TipTel 274/275 support TipTel phones are now properly supported even if their TSP has ID 0 (zero).

Version 4.2.10
Status	Description
New	(BETA) Prepared for callto: protocol handler TAPICall is now able to handle URLs starting with callto:, e.g. callto:0123456, to start new phone calls. However, this functionality cannot be activated in the setup or the program because existing callto handlers (like Skype) would become deactivated. We are working on making this part of the setup as a separate feature.
New	E-Mails for inbound calls in absence TAPICall can now send you an e-mail on a missed call, containing information on the caller and the call history. The feature settings can be found on the settings page 'Actions on calls'.
New	Receive your call list via e-mail If you own a smartphone or have another way of accessing your workplace inbox, you can now receive an up-to-date call list as an e-mail if you call your workplace phone (resulting in a missed call from one of your own phone numbers).
New	Check for newer program versions On startup, TAPICall can now check if there is an updated version available for download. It informs you about changes for all versions created since you last installed and redirects you to the download page on request.
New	TAPICall Dial-out advisor TAPICall will now inform you if a new phone call was made for your extension that did not originate from your phone or TAPICall. This is typically the case if a different CTI software (such as the Outlook Dialer) is used to make calls.
Update	Search window: Creating new contacts from the search window when no result is available If you have entered a phone number in TAPICall's search window to find a matching contact and there is no match, you can now create a new empty contact (with the phone number already set) by clicking the 'Contact' button.
Update	Call list: clipboard support for call list entries the context menu now contains an entry 'Copy phone number to clipboard'.
Update	(Bugfix) F8: clipboard mis-evaluation when e-mail inspector(s) open When any e-mail inspector window was open, pressing F8 would not have the desired result for selected contact items.
Update	(Bugfix) Call info balloon The category-related balloon size and colors did not apply in recent versions.

Version 4.1.18
Status	Description
Update	Bugfix: lookup for Austria Due to changes in the interface, the Austria lookup service component had to be updated.

Version 4.1.16 / 4.1.17
Status	Description
Update	Bugfix: making a call from the call list The outside access prefix was not included when the number of the active call list entry was dialled.

Version 4.1.14 / 4.1.15
Status	Description
Update	Bugfix: starting Outlook 2010 from TAPICall menu Outlook 2010 would not start after clicking the appropriate menu item in the TAPICall standby-mode menu.
Update	Buttons changed in call list window According to the configurable double-click action in the call list, the buttons have changed slightly. The 'Call' button will now immediately call the number of the selected call list entry. The new button 'Display in search window' will open the selected entry in the search window but not start a call.
Update	Bugfix: Address lists / QuickSync After picking an address list as a search folder, QuickSync would launch but not synchronize the address lists so their entries would not be found.
Update	Database synchronization After successfully completing the synchronization, the dialog now closes automatically.
Update	Balloon / missed calls When the call list is opened, this should cause the number of missed calls to be reset to zero. The balloon would still stay open even if configured to close if there are no calls in absence.
Update	Settings / TAPI device If there are built-in settings for the selected TAPI device, this will be announced on the settings page (until now, it would announce 'user' settings even if they are actually 'built-in'). One click on the info message opens the settings details.
Update	TAPI extended settings / load dialog The button for renaming existing settings was removed. Deleting settings is now done with a separate option for more convenience.
Update	TAPI extended settings / save dialog The buttons for renaming and deleting existing settings were removed.
Update	TAPI extended settings for Tiptel 274 / 275 The TAPI command lineAccept() is not sent if a Tiptel 274 / 275 device is used to prevent TAPI-level errors and connection problems.
Update	Bugfix: TAPI initialization The Siemens Gigaset TSP was not shown in the list of selectable devices due to a problem with the provider name. It can now be used for outbound calls (inbound is not supported by the TSP)
Update	Bugfix: Balloon, local target area The local contact information is now shown with this priority: name (if resolving the local ID to a name succeeded) canonical ID unformatted ID
Update	Bugfix: countries with closed dialling schema Working with phone number of countries running the closed dialling schema often caused phone number validation messages indicating an unknown area code. This was now fixed so the numbers are only checked against the canonical phone number schema.
Update	Bugfix: country data for Luxemburg (+352) updated TAPICall now assumes closed dialling for Luxemburg.
Update	Settings / activation The button "Update" is now available only after the first contact to the web activation system has been made.

Version 4.1.13
Status	Description
Update	Bugfix: reverse lookup for Austria (herold.at) losing telephone number When a new contact item was created as a result of a herold.at reverse lookup, it could happen that the telephone number from the lookup result would not be set in the contact item.

Version 4.1.12
Status	Description
New	Configurable double-click action in call list A double-click on a call list item would open or create the appropriate contact in previous versions. The double-click can now be configured to perform one of these actions: Open the search window with the item's phone number in it Call the number of the call list entry right away Open or create the contact (like previous versions) The action can be configured in the "call list" settings page.
Update	Fritz!Box call list download: Timeouts The download would sometimes cancel too soon, therefore the connection and send timeouts have been extended from 1 second to 5 seconds.
Update	Bugfix: Fritz!Box call list download: Default values Clicking "Set defaults" would not reset the URLs to default values.

Version 4.1.11
Status	Description
Update	Bugfix: Fritz!Box call list downloa Anonymous calls caused empty contacts to be created and displayed during the download process.

Version 4.1.10
Status	Description
Update	Bugfix: missed calls balloon display The "missed calls" line in the balloon would show missed calls even after the call list has been opened.
Update	Bugfix: special TAPI settings sometimes not used TAPI service providers with changing IDs could cause TAPICall to skip reading the special settings such as filters etc. on program startup. The settings would be read only after a standby phase.

Version 4.1.9
Status	Description
Update	Corrected dialling setting for Estonia (+372) Changed dialling scheme for Estonia to "closed dialling" because no area codes are used.
Update	Removed invalid area codes for Vienna (Austria) Removed area codes 10 thru 19 and 222 for Vienna.
Update	Bugfix: unintended restoration of user-deleted area codes Deleted area codes would be restored on the next program startup.

Version 4.1.8
Status	Description
New	Fritz!Box Call List Download If you are using a Fritz!Box Fon (capable of managing phone calls), you can now integrate the call list of the Fritz!Box with TAPICall's call list. New options for this have been added on the existing Call List settings page.

Version 4.1.7
Status	Description
Update	Pickup behaviour adjustment When a call is picked up on the phone (not with TAPICall's pickup function), TAPICall would not show info on the call on some systems.

Version 4.1.5
Status	Description
Update	Phone book service change for Switzerland The lookup service [b]tel.search[/b] is now using a more reliable and faster communication path.

Version 4.1.4
Status	Description
Update	TAPI Wizard: Optimization of settings gained After running the tests in the TAPI wizard, the setting proposals gained from the tests are aggregated as far as possible to achieve a more compact set of filters.

Version 4.1.3
Status	Description
Update	Corrected number modifier usage When a number modifier was created that also included the 'connected' call state, it would be applied to inbound as well as outbound calls, no matter if any of these flags was set.

Version 4.1.2
Status	Description
Update	Fixed reverse lookup for Austria Changes in the lookup code were required due to internal changes on the lookup web site.

Version 4.1.1
Status	Description
Update	CallBridge fix for picked up calls is now optional The change introduced in version 4.0.107 of TAPICall (for CallBridge TAPI service providers) has now become an option. By default it is not activated. If you have trouble with wrong caller IDs being announced if you pick up a call from your phone, you can now use the file(s) in the new "Reg" subfolder that is installed in the TAPICall installation path (default: C:\Programm Files\TAPICall or C:\Program Files (x86)\TAPICall): TAPI_UseConnectedIdOnPickup (CallBridge fix).reg - to activate special pickup handling (ConnectedID will be used instead of CallerID) TAPI_UseConnectedIdOnPickup disable (CallBridge fix).reg - to deactivate the fix (default setting) Import the desired file by double-clicking it. After TAPICall is restarted, the setting is used. CAUTION: use this fix ONLY if you are using a CallBridge TAPI service provider and TAPICall announces wrong CallerIDs when you pick up a call on your phone.

Version 4.1.0
Status	Description
Update	Bugfix: Macro virus warnings When creating Journal items in E-Mail folders, Outlook would show a macro virus warning.
Update	Bugfix: Fixed reverse lookup service for Italy (PagineBianche.it) Due to slight changes in the page setup, TAPICall was no longer able to retrieve data from the site.
Update	Bugfix: Blank contacts when dialing from TAPICall In some situations TAPICall would first create a blank contact after making a call and then show the correct contact (from an Outlook folder)
Update	Bugfix: Windows location warnings Fixed a problem with older TAPICall product databases that would cause TAPICall to announce missing Windows location settings

Version 4.0.107
Status	Description
Update	Bugfix: F8 in e-mail items Pressing F8 in e-mail items will now use the highlighted text in the message first (if any). If no highlighted text exists, sender and receiver(s) will be used for the contact resolution as in previous versions.
Update	Bugfix: Wrong ID when picking up group calls TAPICall will now use the ConnectedID only when working with picked-up calls. Many TAPI service providers send invalid CalledID and CalledID data that is misguiding TAPICall
Update	Bugfix: Importing XML config files Folders were not found when importing an XML config file
Update	Bugfix: Remove settings The "Remove all Dettings" function left TAPI customizations in the registry unintendedly

Version 4.0.106

Status

Description

Update

64-bit Office check
When using Office / Outlook 64-bit, TAPICall is not able to access the MAPI info stores due to architectural restrictions by Microsoft (as TAPICall is a 32-bit client). TAPICall now checks this and will recommend installing the 32-bit Office setup instead.

TAPICall works on the following Windows/Office combinations:

	Windows 32-Bit (XP / Server 2003 / Vista / 7)	Windows 64-Bit (XP / Server 2003 / Vista / 7 / 2008 / 2008 R2)
Office 32-Bit (2000 / 2002 / 2003 / 2007 / 2010)	OK	OK
Office 64-Bit (2007 / 2010)	invalid *)	MAPI inaccessible for 32-Bit clients

*) 64-Bit software cannot be installed on a 32-Bit platform

Version 4.0.105
Status	Description
New	Multi-Monitor environments Older TAPICall versions have reduced working mostly to the main desktop area. Window positions and sizes were only restored if the area affected was somewhere on the main screen. Multi-monitor environments are now fully supported so that windows across multiple monitors are now possible. If the environment changes, e.g. from two monitors to one, windows are always restored so that they are visible in the screen area.
Update	Bugfix: Speed dialing The list could get corrupted when inserting new entries or re-arranging them. Sometimes no new entries could be created.
Update	Bugfix: Call list filter and call type (internal / external) were not saved and restored The most recent filter and call type selected in the call list was not restored if the call list (or TAPICall) was closed.
Update	Bugfix: Write access check on startup If the product database cannot be opened for write access on program startup, this will be announced and the program will terminate again. Write access is required for successfully finishing the activation process.
Update	Speed dialing: Default entry If the list is still empty, TAPICall will now create a usable default example entry for calling CONVERGIT Support.
Update	Audio muting on Windows Vista and newer versions As the built-in muting mechanisms don't work in Windows Vista and later versions, the settings page 'Actions on Calls' now addresses this problem and redirects to the TAPICall web site where you can find a description how to achieve audio muting using an external utility.
Update	Dialing rules for SwitzerlandAs including the long-distance identifier even for local calls in Switzerland, choosing a current location within Switzerland will now set the phone number dialing optimization mode to 'Country' which causes the long-distance identifier to be included in all calls whereas the international identifier is only used when dialing targets outside of Switzerland. The same applies to all countries where the dialing rules for local and long-distance calls are equal.
Update	Now using an internal country databaseCountries and their dialing rules were read from the Windows registry until now. As there are some countries missing there, and some errors in the dialing rules exist, TAPICall is now using its own country database which is located inside the product database.

Version 4.0.104
Status	Description
Update	Bugfix: Misinterpretation of Pickup call data When a call was picked up by dialing a PBX command, the call was in some environments interpreted as outbound and the caller ID could get overwritten.
Update	Bugfix: Evaluation of anonymous calls Contacts created for calls with suppressed caller information (CLIP) were assigned the local country and area code accidentally.
Update	Bugfix: Fixed infinite folder depth for PublicFax virtual InfoStores Folders inside virtual Public Fax infostores could not be properly enumerated and caused TAPICall to crash.

Version 4.0.101
Status	Description
Update	Support for new placeholders when calling external programs The following placeholders were added for command line parameters when calling an external application on phone events: %calledid_pure% %callerid_pure% %connectedid_pure% All these placeholders contain the respective raw ID without the outside access digit if any. There will be no difference between the "raw" and the "pure" placeholders if no outside access digits are used at all.

Version 4.0.99
Status	Description
Update	Unexpected program standby and restart Bugfix: the Outlook runtime detection failed sometimes, causing TAPICall to assume that Outlook is no longer running, and go to standby mode, only to recover some seconds later.

Version 4.0.98
Status	Description
Update	TAPI calibration settings Bugfix: after settings were changed in the TAPI wizard or the TAPI calibration dialog, the settings were applied only after a program restart. They are now immediately loaded once one of the TAPI dialogs is closed.

Version 4.0.95
Status	Description
Update	TAPI Wizard Enhancements: A test is regarded as complete if at least one ID was delivered by the TSP. Previous versions expected an ID from before talking and an ID while talking which caused the wizard to get stuck when one of these IDs was missing. The wizard now auto-forwards to the next page once a test is complete (after hanging up) To enhance usability for small screen resolutions, the controls on the wizard form were rearranged to save vertical space.

Version 4.0.94
Status	Description
Update	New TAPI Wizard To make the TAPICall setup easier, a new TAPI Wizard was created that guides the user through some test calls to automatically create a working CTI configuration and handle TAPI service provider misbehaviour if needed.
Update	Bugfix: public folders not displaying With Outlook 2010 the public folder hierarchy was not always shown correctly.

Version 4.0.89
Status	Description
Update	Removed graphical menus The graphical menu component had to be removed due to stability issues on some Windows 7 / 6 Bit systems. Another component will be used in a future version soon to provide graphical menus again.
Update	Bugfix: Wrong length of extension in reverse lookup In case a new number is detected and a similar number already exists, the length of the new number's extension was detected one digit too long (e.g. creating 123456-789 instead of 1234567-89).
Update	Bugfix: Folder selection component displaying hidden config folders Outlook 2007 and 2010 introduced some hidden folders containing configuration data that were shown unintendedly in TAPICall's folder selection dialogs.
Update	Bugfix: interactive phone number correction The interactive correction dialog would not pop up reliably when a contact was saved with badly formatted phone numbers.
Update	Bugfix: removed hourglass cursor in the call list cleanup message box The message box informing the user about outdated call list entries is now shown with the default mouse pointer instead of the hourglass cursor.

Version 4.0.87
Status	Description
Update	Bugfix: redesigned the Outlook runtime checker component To enhance compatibility, the Outlook runtime checks were changed.
Update	Bugfix: notification on incorrectly formatted phone numbers (new contacts) The window that shows incorrectly formatted phone numbers and offers corrections was not shown reliably when new contacts were added.

Version 4.0.86
Status	Description
Update	Bugfix: fixed Austria reverse / forward lookup Due to changes in the values returned by the search engine, lookup results could not be parsed since 01/2010.

Version 4.0.85
Status	Description
Update	Bugfix: config page "external apps" Changes made in the dialog "parameters / test" were not always saved properly.

Version 4.0.84
Status	Description
Update	Bugfix: outbound calls being identified as inbound When an error occurred in the evaluation of ID names, TAPICall assumed that calls were inbound even though they were outbound.

Version 4.0.82
Status	Description
Update	Bugfix: speed dial button order could not be arranged by user Due to an automatic collision check, the order of speed dial items was lost when the window configuration was saved.
Update	Bugfix: attempt to fix "no-wakeup" behavior

Version 4.0.80
Status	Description
Update	Bugfix: search window / auto-minimize The option "automatically minimize during call" was not saved properly.
Update	Bugfix: activation message "license expired" in spite of valid license Some PCs showed a message stating the license is expired even though the license was valid. The program still worked in all aspects.
Update	Bugfix: announcement of multiple matching contacts in the call info balloon If a number was recognised in more than one contact, the call info balloon would not show the appropriate hint
Update	Bugfix: TSP device with ID 0 (zero) Using a TSP device with ID 0 was a problem because TAPICall assumed this would be an initial value interpreted as "no device chosen"
Update	Bugfix: call control window / buttons "Follow-up flag" and "E-mail" would not get enabled The buttons would not get enabled even though the partner was recognised as a known contact

Version 4.0.78
Status	Description
Update	Bugfix: multiple-match results window would not come up The search window displaying all items included in a multiple-match scenario (more than one item matches the current phone number) can now be shown again by clicking the balloon hyperlink.
Update	Bugfix: fixed local search by name and location (<name>,<location>) Looking up items in the search window by specifying name and location would not get any result.
Update	Bugfix: searching items containing apostrophe characters Opening contacts from out of the search window failed (from manual input or lookup result) failed if the contact's subject contained any apostrophe character.
Update	Bugfix: Austria reverse lookup engine The page layout was changed by the provider. TAPICall was changed to appropriately parse the new layout now.

Version 4.0.77
Status	Description
Update	Search window behavior changed The search window behavior was changed to TAPICall won't care about an open search window when the next search request (F8) is given by the user. If there is an existing search window, it will be closed regardless of its contents, and a new one will be opened using the current search context.

Version 4.0.76
Status	Description
Update	Search windows reduced to one window From this version on, there is only one search window that is called with the F8 key by default. This implies some changes in the behavior: When no search window exists, F8 will open a new window in any case, trying to use the current context When a search window exists, and you press F8 again... the window will just be shown on top again if it already contains a phone number or a lookup result the window will show search results according to the current context if it does not have a current phone number or lookup result if the current search window already contains something and you press F8, the window will appear but not show new content according to the context. In that case, you need to close the existing window first and then press F8 again.
Update	Bugfix: CTI config: own number and company main number Once these checkboxes were activated, they could not be deactivated again.
Update	Default changed for call control window behavior On inbound calls, TAPICall will now show only the call info balloon and, if configured, the contact item, but no longer the call control window. You can get to the call control window any time by pressing F7.
Update	Changed default hotkey for the speed dial window The hotkey combination for launching the speed dial window was changed from Ctrl-Alt-S to Ctrl-2.

Version 4.0.75
Status	Description
Update	Bugfix: WAV file and text color usage with categories WAV files and foreground colours assigned to categories are now played / shown again.
Update	Bugfix: Usage of address list entries When the phone number lookup found an address list entry, Outlook security warnings could occur.
Update	Bugfix: Unexpected insertion of the current location's area code in unknown international phone numbers The current area code (of the Windows location) was inserted in place of the phone number area code when the phone number contained a country code different from the current one, and the area code in that number was not found in the area code database.

Version 4.0.74
Status	Description
Update	Bugfix: Creating a speed dial entry out of the search window If the currently selected phone number was used to create a new speed dial entry with the appropriate button in the search window, this entry could not be saved. TAPICall would produce a message such as "another entry with this target already exists".
Update	Bugfix: Follow-up flagging for Outlook 2007 / 2010 The follow-up flagging functionality was partially rewritten to fit better for Outlook 2007 and newer versions. Coloured flags such as in Outlook 2003 can no longer be used, as a replacement the dialog now offers the categories which can be assigned or removed from the item.
Update	Bugfix: Creating a new contact from a reverse lookup result Contacts created out of the search window did not receive an address if there was one or more similar contact that TAPICall offered to synchronize, and the user chose to create a new contact item instead of synchronizing an existing one.
Update	Bugfix: hitting F8 on a lookup result in the search window Pressing F8 created a new search window in recent versions of TAPICall. The previous functionality was restored so pressing F8 on a phone number will now start dialing this number again.
Update	Function "Insert comment block": new placeholders The configurable text block that can be used with the hotkey functionality &qout;Insert comment block" now has some additional placeholders:: yyyy: Year (4 digits) yy: Year (2 digits) mm: Month (2 digits, adding a leading zero for values 1..9) m: Month (1 or 2 digits) dd: Day (2 digits, adding a leading zero for values 1..9) d: Day (1 or 2 digits) hh: Hour (2 digits, adding a leading zero for values 1..9) h: Hour (1 or 2 digits) hh12: Hour (2 digits, using 12-hour format, adding a leading zero for values 1..9) h12: hour (1 or 2 digits, using 12-hour format) nn: Minute (2 digits, adding a leading zero for values 1..9) n: Minute (1 or 2 digits) ss: Second (2 digits, adding a leading zero for values 1..9) s: Second (1 or 2 digits) This allows for better customizability of date formats.
Update	Showing mouse actions in the TAPICall menu If a function does not have an associated hotkey but an associated mouse action (such as click left - right), that mouse action is now displayed in the shortcut column of the menu.

Version 4.0.73
Status	Description
Update	Bugfix: support for address lists Details of address list entries were not shown completely in the call info balloon.

Version 4.0.72
Status	Description
Update	Bugfix: wrong behaviour if CalledID is empty If a TAPI service provider was used that does not fill the CalledID field, TAPICall would just open the call control window but no contact and no call info balloon.

Version 4.0.71
Status	Description
Update	Bugfix: outbound dialing broken by not using TAPI address feature Some computers failed to create outbound calls if the feature "TAPI address" was not used.
Update	Bugfix: setup to replace previous TAPICall version The setup can now replace another existing TAPICall version again.

Version 4.0.69
Status	Description
Update	Removed built-in Asterisk TAPI fix Older PhoneSuite TSP versions required an additional zero to be added to external IDs for a proper resolution. As newer PhoneSuite releases don't require this any longer, the fix was removed.
Update	Usage of TAPI addresses now optional To avoid trouble especially with Telekom and Siemens TSPs, the function "Address" was made optional, and by default the function is not activated.

Version 4.0.68
Status	Description
Update	Call list performance Changing from one row to another could be slow because TAPICall checked for each row if a contact was associated with it. The related query was sped up rapidly.
Update	Call control window / call info balloon / call list entry after picking up the receiver (outbound call) When dialing on the phone, TAPICall would show a call control window shown an anonymous or unknown target until the number was dialed completely. The window now shows only after dialing is complete, and the call info balloon and call list entry appear only after the first digit was dialed (or, depending on the TSP behaviour, when the number is complete).
Update	Bugfix: displaying initialization issues If TAPICall encounters problems at startup, the page "To-Do" would appear in the settings wizard. This did not work in previous 4.0 Beta versions.
Update	Bugfix: reconnecting the TSP during a call If the function "reconnect TAPI service provider" was called during a call, the associated security question could not be answered with "yes / no" as planned but only with "OK", resulting in no actual reconnection taking place.

Version 4.0.65
Status	Description
New	Dynamic activation model You can now use a new activation model that allows you to manage the licenses you have bought online. You can assign licenses to computers that have registered online, and move a license from one computer to another.

Version 4.0.59
Status	Description
Update	Fixed: TAPI "pickup" feature Picking up a call from a different ringing phone/extension did not bring up a call control window.
Update	Fixed: TAPI "redirect" and blind transfer" Until now, these features expected phone numbers to be specified in the "raw" dialable format. If the speed dial button was configured to hold a phone number in canonical format, this was not properly dialable. TAPICall now converts the number into dialable format if needed.

Version 4.0.58
Status	Description
Update	Fixed: hyperlink to alternate matching entries in the call info balloon If a telephone number is not found in its original length but in a shortened form, the call info balloon displays a line informing the user about alternate entries that may give a hint about the caller. In previous versions, clicking the link in the balloon led to a search window with no results as the ID was scrambled due to a bug.
Update	Fixed: re-opening a contact steals the focus from the active window If the option "re-open contacts on external changes" was set on, re-opening a contact could steal the focus from the active application.

Version 4.0.57
Status	Description
Update	F8 hotkey in appointment items Pressing the "Make call" hotkey (default: F8) in appointment items will now list all contacts resulting from the attendees.

Version 4.0.56
Status	Description
Update	Fixed: e-mail licensing issue A bug in e-mail licensing which prevented to activate machines was removed. The bug produced the error message "License is not for this machine".

Version 4.0.55
Status	Description
Update	Fixed: multiple call control windows on outbound CTI-triggered call When a call was placed by TAPICall, sometimes multiple call control windows appeared of which only one was usable.

Version 4.0.54
Status	Description
Update	Fixed: same telephone number in multiple fields after reverse lookup A reverse lookup from GoYellow (German phone numbers only) could result in a new contact having multiple phone number fields set with the same phone number.
Update	Fixed: GoYellow map URL inserted even if configured not to insert the link The setting "insert map URL" was previously ignored on reverse lookup contact creation. A map URL was inserted always when a new contact was created.
Update	Fixed: shutdown behavior Fixed some possible causes of unstable behavior during TAPICall shutdown.
Update	Fixed: reaction to end of call When a call was hung up or dropped, the associated call control window would sometimes stay open.

Version 4.0.52
Status	Description
Update	Fixed: answering a call in the info balloon or the call control window failed on certain TSPs TAPICall failed to answer calls on some TSPs when trying to answer by clicking the green receiver button in the call info balloon or in the call control window. The following error message appeared: LINEERR_INVALCALLHANDLE: Call handle %1 is invalid.

Version 4.0.51
Status	Description
Update	Fixed: simulated calls no longer treated like actual calls Simulated calls were shown as actual calls along with a call management window.
Update	Fixed: F8 and Ctrl-F1 usage Instead of Shift-Insert, TAPICall now sends Ctrl-C to get the current selection from the active application. The method was internally changed to fit security requirements of Windows 7 better.

Version 4.0.50
Status	Description
Update	Fixed: QuickSync running while first start wizard is displayed On the very first start of the program, the QuickSync would run for the default contacts folder while the first start wizard is displayed to the user. To prevent delays and unneeded data in the replication database, the QuickSync is run only after the first start wizard has closed, if needed anyway.
Update	Fixed: Welcome page does not show the default language setting on Vista and newer Windows versions On Windows systems newer than XP, the welcome page of the TAPICall settings wizard would not show the default language setting "Use system language" in the combo box, but the combo box would be empty.
Update	Fixed: Reverse scan: unneeded info line in call info balloon If the reverse lookup did not find an entry for the current telephone number, the balloon would still keep displaying the line "performing reverse lookup".

Version 4.0.49
Status	Description
Update	Fixed: call window option "open minimized" The call window option "Open the window in minimized state" was switched on due to a confusion with the new call window option "Auto-minimize".
Update	Reverse scan: notification about multiple matching entries If multiple reverse lookup entries could be found for the same number, TAPICall will show you the line "Multiple entries found" in the balloon (like with known contacts). From there, you can open a new search window containing all reverse lookup results.

Version 4.0.48
Status	Description
Update	Search window: right-click context menu added in search result list A new pop-up menu appears if you right-click a line in the list of search results.
Update	Search window: "Chapter" lines inserted in fuzzy search results To inform you about why certain entries are shown in the search results even though the number you entered looks different, TAPICall now inserts "chapter" lines, mentioning the search expression which was used to find the results.
Update	Search window: Fixed: dual monitor capability added The pop-up for planning a call could appear on the wrong monitor if two or more monitors are used.
Update	Fixed: Windows 2000 compatibility restored TAPICall 4.0 can now be used again on Windows 2000 systems without crashing.
Update	Fixed: call info balloon displayed in task bar as a window control When the TAPICall info balloon was open, a task bar window control button unwantedly appeared (title: "TAPICall notification balloon").

Version 4.0.47
Status	Description
Update	Search window automatically minimizes on a beginning call If you start a call from the search window, it will now minimize to the task bar, and return after the call has finished. You can control this behavior in the settings menu.
Update	Fixed: un-muting after the call has ended Un-muting was made more reliable.

Version 4.0.45
Status	Description
Update	Fixed: re-displaying Outlook contacts which were changed by other users Re-displaying items changed on the server while open on a TAPICall client was fixed so if now a public change is detected, an automatic synchronization of the Outlook items is performed before any items are re-shown, ensuring that these items are up to date.
Update	Added support for caller/called/connected ID names TAPICall can now use the ID names if delivered by the PBX. As long as no contact matching the ID could be found, the ID name will be displayed in the notification balloon and also in the newly created contact.
Update	Speed dialing: fixed pickup functionality The "pickup" function of the speed dial buttons was redesigned to be more reliable now.
Update	Speed dialing: deletion confirmation added When you try to delete a speed dial target, TAPICall will now ask for a confirmation before the item is actually deleted.
Update	Speed dialing: PBX commands improved PBX commands will no longer appear prefixed with the current location's international and area code, and they will be hidden from the call list.
Update	Outlook startup and shutdown detection Functionality improved to be more reliable.

Version 4.0.38
Status	Description
Update	Bugfix: un-muting after call was disconnected In some situations, TAPICall would not un-mute the audio channels when the call was disconnected because the TAPI service provider reports no "disconnected" status before going to "idle" status. TAPICall will now un-mute audio in both cases.

Version 4.0.37
Status	Description
Update	External actions: parameters can now be filled from contact fields It is now possible to pass out any contact field to the external application for the "target" contact of the call. If no contact could be resolved, the parameters will be rendered as blank.
Update	Speed dialing: fixed some bugs Some problems with speed dialing functions were fixed: when starting a call with the speed dial button, it was not always possible to drop the call the same way dialing out using shortcuts will no longer include an outside access prefix
Update	Plan Call If you prefer to use the "One-Click" feature when planning calls, but sometimes need to adjust the data preset, you can now use the "Plan call" button in two ways: Left mouse button: use one-click if enabled, otherwise display the properties pop-up Right mouse button: always show the properties pop-up, regardless of whether one-click was configured or not
Update	QuickSync: now includes address lists Until now, QuickSync only re-synchronized Outlook folders and ignored address lists. They are now encluded in each QuickSync cycle.
Update	QuickSync: fixed cleanup Unlike the conventional window-based synchronization, QuickSync would not clean up contacts no longer needed. Cleanup is now the same in both ways.
Update	Fixed: usage of the contact field "file as" The field contained CrLf control characters due to the way Outlook stores the field internally. It will now be converted to "FullName (CompanyName)" where " (CompanyName)" only appears if there is a company name set in the contact. The "file as" field is now also available for the journal title.

Version 4.0.36
Status	Description
New	External actions depending on current call state Depending on the current call state, you can now configure external actions to be performed (launch exe files, scripts or URLs). To pass current call data to the external instance, you can use parameters. The configuration can be found in the settings page 'External applications'.
Update	Search window: enhanced 'search by number' algorithm Searching for a telephone number will now run two queries, one which requires exact matching of at least the beginning of the number entered, followed by a "fuzzy" search which returns other numbers similar to the one entered (fuzzy search is only performed if exact search did not return any result).
Known Bug	Windows 2000 compatibility TAPICall versions greater than 4.0.23 may cause Windows 2000 to crash. It is not recommended to use TAPICall 4.0 on pre-Windows XP versions. We will fix the problem a.s.a.p.

Version 4.0.34
Status	Description
New	TAPI: support for hold / blind transfer / redirect Version 4.0 adds support for the TAPI features hold / blind transfer (transfer to other extension while call is ringing) / redirect (transfer to other extension during the call).
New	TAPI: support for multiple addresses and address capabilities TAPICall now tries to evaluate the TSPs address (~ extension), and the features supported by the TSP, subsequently offering only those features supported.
New	Speed dialing The new speed dialing feature allows you to configure frequently used phone numbers, search expressions and PBX commands to a button bar, so you can call these targets with just one click, or send a command (e.g. temporary forwarding to another extension, CLIR etc.). Calls started from the speed dial window can be managed there, too.
New	Old call window split up into search and call management window The former "call window" was split up so the new "search window" is only used for searching and preparing calls whereas actual calls will be managed each in a separate "call control" window.
New	Extended reverse lookup support Some internal changes were made to enhance integration of new reverse lookup services.
New	Reverse lookup service for Austria A new forward and reverse lookup service was added for phone numbers from Austria.
New	Reverse lookup service for Switzerland: directories.ch The service directories.ch / local.ch was added for phone numbers from Switzerland.
New	Reverse lookup service for Italy: paginebianche.it The service paginebianche.it was added for phone numbers from Italy.
New	Balloon: now announces if multiple contacts match the current phone number The balloon now informs you if the current telephone number is found in more than one contact. Even if the number is not associated with any contact, you get informed about existing contacts with similar numbers.
Update	Creating contacts for anonymous inbound calls You can now determine whether to create a new (blank) contact also if an anonymous call comes in.
Update	TAPI: auto reconnect after standby If the computer resumes from hibernation or standby, TAPICall can now reconnect the TSP in case it tends to lose the PBX connection. You can also specify a delay after which the reconnection is performed.
Update	Search window: now sorted descending by last modification date Results in the search window are now sorted descending by the last modification date to ensure the most recent contacts are on top of the list.
Update	Search window: supports partial phone numbers Entering parts of a number will create appropriate search results now.
Update	Search window: job title and location as new search criteria You can now also enter the job title and / or location as additional search criteria.
Update	Search window: new feature "plan call" This new feature allows you to create a call reminder (Outlook task) for a selected contact item in the search window. This is more straight-forward than using the flagging feature.
Update	Search window: exact match first, then fuzzy matches (most recent first) When you search for a telephone number in the search window, TAPICall will now first return the contact(s) matching the number exactly, then append more contacts where the number matches partially. The contacts will be sorted by the last modification date in descending order, so the most recent contact will be on top of the list (below exactly matching contacts, if any).
Update	Follow-up flagging enhanced You can now flag contacts without setting a reminder date. The dialog was rearranged to show the flagging details first, then more optional data.
Update	Country is added for new contacts (when resulting from lookup) If a new contact is created, the address field now contains the country if it differs from the current location's country. This is to avoid that Outlook misinterprets the address fields.
Update	Clipboard: new call with F8 hotkey To enhance compatibility with newer operating systems, the clipboard control functions were slightly changed.
Update	Vista 64-bit compatibility TAPICall is now Vista 64-bit compatible by supporting Registry Reflection.
Update	Feature recreated: Re-open items on external changes The feature "Re-open items when they were changed by another user" was recreated. See TAPICall configuration page "extended settings" for more information.
Update	New simulation option To test reverse lookup exclusively without using any of the replicated data, a new checkbox was made available in the simulation window. Using this option will cause TAPICall to act as if there were no known contacts yet.
Update	Menus improved TAPICall's menus now have a new look that integrates better with Office.
Update	Using HTML instead of RTF in call info e-mails TAPICall will now use HTML when a call info is sent from the call list window.
Update	Fixed: Losing active call when another call is coming in during an existing call During a call (A), a new call waiting (B) would be announced as the new active call. If the new call (B) is dropped because you keep the existing one, TAPICall would not give you ways to control the existing call (A). If the new call (B) is disconnecting, TAPICall will now show you the info for call (A) again, and let you control the call from the balloon.
Update	Fixed: TelSearch (CH) uses fax as phone number The TelSearch lookup routine returned entries with phone and fax number the wrong way so the fax number would be interpreted as the phone number.
Update	Fixed: TelSearch (CH) returns only the first result The TelSearch reverse lookup interface was fixed so that now all results are returned, not only the very first one.
Update	Fixed: Call info balloon mispositioning The call info balloon would appear behind the task bar or in the wrong corner of the screen when using Windows Vista or Windows Seven and moving the task bar or the sidebar.
Update	Fixed: Keyboard shortcut for "insert comment block": Placeholders date_short and date_long did not work The keyboard shortcut function "insert comment block" did not properly replace the placeholders date_long and date_short by the respective date strings.
Update	Fixed: Make call (F8) from Outlook e-mail window Bugfix: TAPICall now recognizes Outlook e-mail editor windows properly and shows the matching contacts when pressing F8.
Update	Fixed: Outlook XP (2002): unexpected standby on main window minimization Bugfix: When Outlook XP (2002) was minimized and was configured to hide from the task bar in that situation, TAPICall would shut down into standby.

Version 3.1.89
Status	Description
Update	Fixed: TelSearch (CH) uses fax as phone number The TelSearch lookup routine returned entries with phone and fax number the wrong way so the fax number would be interpreted as the phone number.

Version 3.1.87
Status	Description
Update	System shutdown: optional alternate program shutdown modes In case TAPICall seems to hang when a system shutdown is being performed, the quit method can now be one of three methods, determined by a registry value. Please contact support if you experience shutdown problems caused by TAPICall.

Version 3.1.86
Status	Description
Update	Startup: 64-bit workaround The Outlook tray detection does not work properly on 64-bit systems. There is a Registry value now to turn the detection off so TAPICall start up without checking icons.

Version 3.1.85
Status	Description
Update	Vista 64-bit compatibility A new feature in 64-bit Vista versions, Registry Reflection, caused TAPICall to fail reading certain registry keys such as the country list.
Update	Balloon mispositioning using Vista Bugfix: The call info balloon sometimes appeared behind the task bar or in the wrong corner of the screen.
Update	Fixed: TelSearch (CH) returns only the first result The TelSearch reverse lookup interface was fixed so that now all results are returned, not only the very first one.

Version 3.1.83
Status	Description
Update	Fixed: Balloon window closing too quicky Bugfix: on new inbuond calls, the info balloon would close too quickly before the call was answered.
Update	Fixed: unwanted WAV or built-in sound on inbound call Bugfix: even though the alarm configuration was disabled, TAPICall would play the built-in beep or a WAV file.
Update	Fixed: Not starting up with Outlook 2002 Bugfix: When using Outlook 2002 (XP), TAPICall would not launch along with Outlook and stay in standby mode.

Version 3.1.82
Status	Description
Update	TAPI initialization problem removed Dur to a problem during the TAPI initialization, on some systems it was not possible to place outbound calls with version 3.1.81.

Version 3.1.81
Status	Description
Update	Fixed unexpected shutdowns with Outlook 2002 A bug that caused TAPICall to shut down into standby mode when Outlook was minimized to tray is now fixed.
Update	Recreated automatic re-opening of changed contacts If someone else changes a public contact that is open in your Outlook client, TAPICall can detect the change and re-open the contact to show you the most recent version of the contact. This is an optional feature that you can switch on in the "Extended settings" page.
New	New settings cleanup form When you encounter problems with TAPICall that may arise from configuration issues, you can now use the new "Reset settings" function on the page "Maintenance and Test" that gives you detailed options on what to remove.

Version 3.1.80
Status	Description
Update	Redesigned the Follow-up form The Follow-up form was redesigned for better handling of local and public contact reminders.
Update	Using CTI / Own ID If you have configured TAPICall to accept calls only for a certain DDI, the balloon would appear anyway if new calls were placed for a different DDI, and an invalid entry was created in the call list.
Update	Balloon not showing the company name until the call was accepted The balloon would first show the subject of the caller but not the company name.