The TAPI- driver always comes from the manufacturer of the device (telephone, telephone system, ISDN-card, softphone or e.g. FRITZ!Box). Use the CD supplied with the device, the manufacturer's homepage or our collection at http://www.tapicall.de/tapi-treiber/index.htm. If a connection is made via USB, it is usually necessary to first a USB- driver and then the actual TAPI- driver must be installed. After installation, you should restart your computer. The TAPI- driver must then be displayed in TAPICall and selected by you.
If this is not immediately the case, exit TAPICall, call up the [control panel], select [phone- and modem] (if this item does not appear, please switch to [small icons] on the top right), go to the [advanced] tab. Here you configure your driver (if it does not appear, click on [Add]). This process turns a pure TAPI-provider into one or more TAPI-devices (e.g. extension 11, 12, 13 and 14). The PC must be restarted and the device will then be displayed in TAPICall.
If not, please do not hesitate to call us on +49 (6422) 89800-50 for assistance or remote maintenance.
If this is not immediately the case, exit TAPICall, call up the [control panel], select [phone- and modem] (if this item does not appear, please switch to [small icons] on the top right), go to the [advanced] tab. Here you configure your driver (if it does not appear, click on [Add]). This process turns a pure TAPI-provider into one or more TAPI-devices (e.g. extension 11, 12, 13 and 14). The PC must be restarted and the device will then be displayed in TAPICall.
If not, please do not hesitate to call us on +49 (6422) 89800-50 for assistance or remote maintenance.